Tutorial videos and fact sheets

• Backing up your device
  • Backup information
  • Backing up using Microsoft OneDrive tutorial
  • Browser backup
• Email (@ontariotechu.ca) account set up on mobile device (faculty and staff)
  • Guide to set up Outlook on a mobile device
  • Guide to adding a shared mailbox

  FAQs

  Q: I am having issues adding a signature for the shared mailbox i have access to.

  A: Please create a signature for your personal account and select the signature when using the shared mailbox.

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  Q: When I'm sending an email on behalf of a shared mailbox, I'm only able to see my personal email.

  A: To send an email an behalf of a shared mailbox, please select the shared mailbox in the From field. If your shared mailbox is missing from the list, please select the other email address from the drop-down and manually write the email in the pop-up. It must be one of the shared mailbox(es) you have access to.

• File Transfer (faculty and staff)
  • Transferring files using Synaman
• IT security
  • • Phishing
    • Passwords
    • Backup
    • Social media
    • Working from home
• OntarioTechU.Net
  • Setting up your OntarioTechU.Net email for iOS tutorial
  • Syncing your Google OntarioTechU.Net account with Chrome
• Password
  • Creating a strong password
  • Resetting network password
  • OntarioTechU.Net login procedure
• Phone
  Please visit the Telecommunications page for a selection of instructions.
• Printing (faculty and staff)
  • Installing a printer via Software Portal
  • Adding printer to university laptop (manually)
  • Ricoh printers: Locked print setup using Windows
  • Ricoh printers: Locked print setup using macOS
  • Ricoh printers: Locked print release
  • Printing using Web Print
• Printing (student)

  Please visit the Printing page for a selection of instructions. 

• Software
  • Downloading software from the Software Portal
  • Downloading software from the Software Portal tutorial
  • Installing software using Software Deployment tool
• Virtual private network (VPN)
  • Installing GlobalProtect VPN for Windows
  • Installing GlobalProtect VPN for macOS
• Wallpapers and screen savers
  • Ontario Tech wallpapers and screen savers
• Wireless configuration
  • Configuring wireless access for Android
  • Configuring wireless access for iPad
  • Configuring wireless access for iPhone
  • Configuring wireless access for macOS
  • Connecting to Ontario Tech network tutorial
  • Connecting to the network using Windows 8.1/10
  • Connecting to the network using a macOS