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ITS mandate
Digital strategy plan
IT committees and projects
Committees
Project roadmap and status
Project intake process
Digital moments
Our team
Services
Students
Faculty and staff
BYOD TELE
Business and IT
Education
Engineering and applied sciences
Health Science
Science
Social Science & Humanities
OntarioTechU.Net
Google Authenticator
Google Drive
Google Email (Gmail)
Google Meet
Google Chat
Flexible hybrid learning
Flexible hybrid classrooms
Flexible hybrid meeting rooms
Resources
Equipment standards
FAQS
FAQ's - students
FAQ's - faculty and staff
FAQ'S - OntarioTechU.Net
Forms
Technology use policy
Tutorial videos and fact sheets
Switching between Duo factors
Configuring wireless access for Android
Setting up Android device to receive email
Contact us
IT Service Desk
Software Support Request
Ask.IT
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Faculty and staff
Accounts and Passwords
Get help changing, creating or resetting your password. Find tips on setting up a strong password.
Banner
Request access to Banner, reset your Banner password and find out how Banner is used at Ontario Tech.
Canvas
Find out how to sign into Ontario Tech's Canvas Learning Management System. Access training and online assistance.
Classroom a/v support
Book media equipment for classroom presentations and request classroom audio visual support.
Email for Faculty and Staff
Find out how to access Ontario Tech email, calendar and address book for faculty and staff both on and off campus.
Equipment Standards
Find equipment list that can be ordered through IT Services.
Exam Support
Request in-class technical assistance for midterm and final exams.
Flexible Hybrid Learning
Find out flexible hybrid equipment locations and how to check laptop capability.
IT Security
Review the latest IT security advisories and fact sheets.
IT Service Desk
Get details on support provided by the IT Service Desk. View hours of operation and location.
Microsoft 365
Find out how to login to the application and learn about automatic back ups.
MyOntarioTech
Discover how MyOntarioTech is used at Ontario Tech.
Network Services
Find information about networked classrooms, infrastructure and wireless access.
OntarioTechU.Net
Use your OntarioTechU.Net account to access Google tools including Gmail, Drive, Calendar and Hangouts. View login instructions to get started for faculty and staff.
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Get help with printing, view your print history and printing costs.
Repair
Find out how to get your laptop fixed, costs involved and when to take your laptop in for repair.
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Find out more about research support IT offers to Ontario Tech faculty members.
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Get help with downloading and requesting software. View information about Microsoft's Office 365 ProPlus program for faculty and staff.
Technical Support
Request technical and deskside support for Ontario Tech faculty and staff.
Telecommunications
Find out how to access teleconferencing, order a mobile device and update the Ontario Tech staff directory. Instructions on changing voicemail options.
VPN
Find out how to set up a virtual private network (VPN) in order to access Ontario Tech resources off campus. See which resources require VPN.
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Find out how to use Workspace for Information Sharing and Collaboration (WISC). Get help with a new or existing IT business application.
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