IT Service Desk
Students, faculty and staff
The IT Service Desks provide support including:
- General troubleshooting of software and hardware issues.
- Access to how-to guides and technical support.
- Ability to create a self-service ticket through the IT Service Desk Portal.
- Best effort troubleshooting advice and limited hardware/software service to students using personally owned technology devices.
IT Service Desk locations
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North Oshawa location
Learning Commons, Gordon Willey building
South Wing (SW100)The North Oshawa IT Service Desk is a 7,000 square metre (75,000 square foot) state-of-the-art computing facility which brings the technology of tomorrow to the students of today. Characterized by its long rolling glass walls and wide-open concept, the Learning Commons is well-equipped to handle the demands of every student.
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Downtown Oshawa location
61 Charles Street
The downtown Oshawa IT Service Desk is located across from the Tribute Communities Centre. The newly renovated building was once home to the Alger Press and is now a learning facility equipped with a fully functioning IT Service Desk as well as technology-enriched classrooms.
