IT Service Desk
Students, Faculty and Staff
The IT Service Desks provide support including:
- General troubleshooting of software and hardware issues.
- Access to how-to guides and technical support.
- Ability to create a self-service ticket through the IT Service Desk Portal.
- Best effort troubleshooting advice and limited hardware/software service to students using personally owned technology devices.
IT Service Desk Locations
Attention: Effective March 25, all walk-in services have been suspended until further notice. We will continue to serve your inquires via email and telephone only.
North Oshawa location
Learning Commons, Gordon Willey building
South Wing SW100
E: servicedesk@dc-uoit.ca
P: 905.721.3333 option 1
The North Oshawa IT Service Desk is a 7,000 square metre (75,000 square foot) state-of-the-art computing facility which brings the technology of tomorrow to the students of today. Characterized by its long rolling glass walls and wide-open concept, the Learning Commons is well-equipped to handle the demands of every student.
Downtown Oshawa location
61 Charles St., Oshawa
E: servicedesk@dc-uoit.ca
P: 905.721.3333 option 1
The downtown Oshawa IT Service Desk is located across from the Tribute Communities Centre. The newly renovated building was once home to the Alger Press and is now a learning facility equipped with a fully functioning IT Service Desk as well as well as technology-enriched classrooms.