Switching between Duo factors

If you require to change your default factor from  mobile device to hardware token (fob),  hardware token (fob) to mobile device, or  enter a temporary passcode provided by the IT Service Desk.  Please follow the below steps.

Step 1: Select Other options. 

Step 2: Select the option that applies to you:

If you enrolled using a mobile device	If you enrolled using a hardware token (fob)	If you enrolled with both factors
Duo Push: used to send notification to your mobile device Duo Mobile passcode: used to enter a passcode from your mobile device Bypass code: used with a temporary passcode from the IT Service Desk  Manage devices: used to add an additional mobile device	Hardware token: used to enter a passcode generated from the fob Bypass code: used with a temporary passcode from the IT Service Desk  Manage devices: used to add an additional mobile device	Duo Push: used to send notification to your mobile device Hardware token: used to enter a passcode generated from the fob Duo Mobile passcode: used to enter a passcode from your mobile device Bypass code: used with a temporary passcode from the IT Service Desk  Manage devices: used to add an additional mobile device