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Information Technology Services

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Accounts and Passwords Get help changing, creating or resetting your password. Find tips on setting up a strong password.
Application Solutions Find out how to use WISC (Sharepoint) and other collaboration tools. Get help with a new or existing IT business application.
BANNER Request access to Banner, reset your Banner password and find out how Banner is used at UOIT.
Classroom a/v support Request classroom audio visual support. Book media equipment for classroom presentations.
EMAIL FOR EMPLOYEES Find out how to access UOIT email, calendar and address book for faculty and staff both on and off campus.
Hardware View laptop specs, eligibility and equipment standards. See details on laptop loaners and rentals.
IT SECURITY Review the latest IT security advisories and fact sheets.
IT Service Desk Get details on support provided by the IT Service Desk. View hours of operation and location.
Lecture capture and event recording Find out how to get your lecture or event recorded through Mediasite.
MyCampus Discover how MyCampus is used at UOIT.
Network Services Find information about networked classrooms, infrastructure and wireless access.
Printing Get help with printing, view your print history and printing costs.
Repair Find out how to get your laptop fixed, costs involved and when to take your laptop in for repair.
SOFTWARE Get help with downloading and requesting software. View Microsoft Home Use program for faculty and staff.
Technical Support for employees Request technical and deskside support for UOIT faculty and staff.
Telecommunications Find out how to order a mobile device, fix an existing phone and update the UOIT staff directory. Instructions on changing voicemail options.
UOITnet Use your UOITnet account to access Google tools including Gmail, Drive, Calendar and Hangouts. View login instructions to get started.
VIDEOCONFERENCING Get help with setting up videoconferencing for meetings, training and distance learning.
VPN Find out how to set up VPN in order to access UOIT resources off campus. See which resources require VPN.
FAQs IT forms Submit a ticket Got a question?