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BYOD TELE services


Students are provided with software that can be used on their personal device. Review software for BYOD TELE students to learn how to download and install software.
software details - Software

Software support

Software support is available to all students participating in the BYOD TELE model.  You can contact the IT Service Desk for technical-related issues or the Software Support team.
contact us - Software support

Exam support

Technical support is provided during in-class and online examinations (upon faculty request). Emergency loaner laptops are available during in-class examinations only in the event of hardware or software failure. Review preparing your laptop for an exam to learn tips on how to be ready. 
laptop prep steps - Exam support

Laptop rentals

Short-term use only. Available for a nominal fee to accommodate BYOD TELE students who might need a rental for a limited time (subject to availability). Review hardware BYOD TELE students' information.
laptop rental details - Laptop rentals

General use workstations (GUWs)

Access to course-specific software for BYOD students is available on all desktops in the North Library and on selected desktops in the Downtown Library at Charles Hall.
hardware details - General use workstations (GUWs)

Hardware repair

Onsite hardware repair is available to eligible Lenovo and Dell laptop models only. Repairs are conducted by licensed repair technicians. Review details about repairs and tips on how to take care of your device.
repair details - Hardware repair
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