Services
BYOD TELE services
Software |
Students are provided with software that can be used on their personal device. Visit software for BYOD TELE students to learn how to download and install software. |
Software support |
Software support is available to all students participating in the BYOD TELE model. Visit the IT Service Desk locations for further instructions or visit the Software Support area located at the North Oshawa Library or 61 Charles Library. |
Exam support |
Technical support is provided during in-class and online examinations (upon faculty request). Emergency loaner laptops are available during in-class examinations only in the event of hardware or software failure. Visit preparing your laptop for an exam to learn tips on how to be ready for an exam. |
Laptop rentals
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Available for a nominal fee to accommodate BYOD TELE students who might need a rental for a limited time (subject to availability). View hardware BYOD TELE students information for details. |
General use workstations (GUWs) |
Access to course-specific software for BYOD students is available on all desktops located in the North Library and on selected desktops in the Downtown Library (61 Charles Street). |
Hardware repair |
Onsite hardware repair is available to eligible Lenovo and Dell laptop models only. Repairs are conducted by licensed repair technicians. View details about repairs and tips on how to take care of your device. |