Installing a printer through the Software Portal

Before you can print, you will need the following:

Valid student number and network password.
Printer queue you would like to print to. Please note: each printer will have its unique printer name/queue displayed on a sticker located on each printer.

Important notes:

If you are printing a PDF document from a browser it is recommended to download the PDF first.
Turn off any VPN services before submitting a print job.
Ensure you are connected to CAMPUS-AIR and have your IP configuration set to automatic.

Step 1: Open a web browser and visit the Software Portal. Select the red Software Portal Login button.

Software Portal sign in screen

Step 2: Enter your student number and network password and select Sign in.

Step 3: From the list of software, locate and select Ontario Tech Printer Installer. Once opened, select the Download button.

Ontario Tech Installer App screenshot

Step 4: Run the Ontario Tech Printer Installer. The following screen will appear.

Installing a printer via Software Portal step 4 image

Step 5: Search for the desired printer by name or location.

Step 6: You may be prompted to authenticate with your network credentials. If so, enter your student number and network password using the following format.

Username: oncampus\100xxxxxx
Password: *********

Authenticate network access screenshot

Step 7: The printer will now be installed. Once the installation is complete you will receive the following message. The Printer Installer can now be closed and you can print to a printer.

Printer added successfully screenshot

You are now ready to print your document.

If you are experiencing issues, you can also install printer manually (Windows) or (Mac).