Frequently asked questions

This initiative will enhance security and modernize the university’s infrastructure to better support our community in the digital space. It also represents another step toward moving our community to the cloud, helping reduce security risks associated with outdated systems.

We will reach out to any missed staff or faculty in the fall and provide you with a list of dates, when you can complete the transition.

Your computer will function the same as before, with no data loss. There will be no changes to your files, settings or display.

If you don't have an institutional device, you will not need to complete the transition yourself. Your account will be automatically transitioned on the same day as your department. Following the transition, you will need to begin logging in with the new login format included above.

Please be mindful of your department/faculties transition date as after your department's transition, you will need to start using the new login format below. 

Current login format: oncampus\Banner ID

New login format: ontariotechu\Banner ID

If you don't receive a reboot prompt on the day of your scheduled migration; the transition wasn't successful.

Another way to tell is by looking at your computer's login screen.

Not migrated:

Migrated:

If this happens, please contact ADMigration@ontariotechu.ca.

If this happens, please use the new login format to sign-in.

If you have multiple devices, please inform your departmental lead prior to the transition. On the day of you scheduled transition, you will need to bring all devices in to be transitioned.

For any specific questions, please contact ADMigration@ontariotechu.ca.

As part of the transition, all accounts will be updated to reflect the latest Banner data for all users, overriding any existing customizations not completed through the proper Banner name change request form. 

If you would like to change your name or customization, please fill our the name name change form or reach out to the Service Desk.

If you are a Durham College student or a shared employee, you will still use your oncampus\Banner ID to login to their systems.

Note: Going forward, when you change the password attached to one account, it will not longer work for both.