Guide to set up Outlook after email transition: Windows

After your email is transitioned, please follow the below steps to update Outlook to connect to your transitioned mailbox.

Alternatively, you can download and run the email transition utility to perform the below steps automatically.

Step 1: Open Outlook.

Step 2: In the top-left corner select File.

Step 3: Select the Account Settings button and then select Change Profile from the drop-down menu.

Step 4: You will be prompted to close Outlook, select OK.

Step 5: Re-open Outlook.

Step 6: A Choose Profile prompt will appear. Select Options and then select New.

Step 7: Enter EXO as your new Profile Name and select OK.

Step 8: Outlook will display a prompt with your email address pre-filled in. Select Connect.

Step 9: If a Microsoft sign-in screen appears, fill in your @ontariotechu.ca email address and select Next.

The screen may be pre-filled with 100xxxxxx@oncampus.local. If so, delete that information and enter your @ontariotechu.ca email and account credentials. Select Sign in.

Step 10: If prompted to sign in, enter your Banner ID and network password.  Select Sign in.

Step 11: After successfully adding your mailbox. Select Done.

Step 12: Back on the Choose Profile dialog, check the box for Set as default profile and select OK.

For any issues, please reach out to the IT Service Desk.