Google Shared Drive - FAQs

1. Launch Google Drive in your web browser and select Shared drives from the left hand navigation.
2. Open a shared drive that you are a member of.
3. Select the View details button (a circle with the letter “i”) in the top right corner of Google Drive.
4. From the right side panel that opens, scroll down to the Drive details section to see the shared drive’s storage usage.

Use filtering to identify space-consuming file types such as .MP4, .MOV, or .MKV files.

1. Ensure you have selected the Google Shared Drive you wish to clean up.
2. From the Type drop-down menu below the search field, select Video or Audio.
3. Select any files that are no longer needed and Move to trash.

Use filtering to identify files that haven’t been accessed or modified for a long time. They may be outdated or no longer needed.

1. Ensure you have selected the Google Shared Drive you wish to clean up.
2. From the Modified drop-down menu, select one of the options.
3. Select any files that are no longer needed and Move to trash.

Check for duplicate files or multiple versions of drafts as they may be needlessly taking up storage space.

1. Click the advanced search options icon to the right of the search field at the top of the page.
2. Type "Copy of" in the Item name field.
3. Navigate to and select your shared drive in the Location field, then select Search.
4. Select any files that are no longer needed and Move to trash.

Once you have deleted files, they will be sent to your shared drive’s Trash. Files in the Trash still count against your shared drive storage limit, so it is recommended that you empty your Trash after you have completed your clean up.

1. Click Trash from the left navigation in Google Drive.
2. Select your shared drive from the Trash from drop-down menu.
3. Select the files you want to permanently delete.
4. Click the trash can icon below the search bar.
5. Click Delete forever to confirm.