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IT Service Desk – Holiday hours

The Computer Commons at the Oshawa and Charles Hall campuses will be closed over the holiday period, however you can report any critical/emergency technical issues through the IT Service Desk email and voicemail inboxes, which will be remotely monitored during the closure. Please review the hours below for the adjusted services.

Service Desk hours, voicemail and email time checks during the holiday break:

NORTH OSHAWA (COMMONS-SW100)

Day

In-Person Support (SW100)

Phone Support

Chat Support

Monday, December 22

7:30 a.m. to 6 p.m.

7:30 a.m. to 6:30 p.m.

CLOSED

Tuesday, December 23

7:30 a.m. to 5 p.m.

7:30 a.m. to 6:30 p.m.

CLOSED

Wednesday

7:30 a.m. to 6:30 p.m.

7:30 a.m. to 6:30 p.m.

CLOSED

Thursday

7:30 a.m. to 6:30 p.m.

7:30 a.m. to 6:30 p.m.

CLOSED

Friday

7:30 a.m. to 6:30 p.m.

7:30 a.m. to 6:30 p.m.

CLOSED

Saturday

9:00 a.m. to 4:00 p.m.

9:00 a.m. to 4:00 p.m.

(phone & email support)

CLOSED

Sunday

CLOSED

9:00 a.m. to 4:00 p.m

(remote phone & email support)

CLOSED

 

DOWNTOWN OSHAWA (CHARLES HALL)

Day

In-Person Support (SW100)

Phone Support

Chat Support

Monday, December 22

7:30 a.m. to 5:00 p.m.

7:30 a.m. to 6:30 p.m.

CLOSED

Tuesday, December 23

7:30 a.m. to 5:00 p.m.

7:30 a.m. to 6:30 p.m.

CLOSED

Wednesday

7:30 a.m. to 5:00 p.m.

7:30 a.m. to 6:30 p.m.

CLOSED

Thursday

7:30 a.m. to 5:00 p.m.

7:30 a.m. to 6:30 p.m.

CLOSED

Friday

7:30 a.m. to 5:00 p.m.

7:30 a.m. to 6:30 p.m.

CLOSED

Saturday

CLOSED

9:00 a.m. to 4:00 p.m.

(remote phone & email support)

CLOSED

Sunday

CLOSED

9:00 a.m. to 4:00 p.m.

(remote phone & email support)

CLOSED

 

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