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What is Phishing?

PhishingPhishing is the process of stealing someone’s personal information leading to identity theft. Using email and fraudulent company names with websites, they gain access to people’s personal data. They are capable of stealing data as vital as credit card numbers, account numbers, passwords and other sensitive information.

What does a phishing email message look like:
phishing example

Be aware of the following when reading an unidentified email:
  • Poor grammar and spelling
  • Links within the email
  • Threats
  • Spoofing of legitimate websites 
  • How¬†to avoid¬†phishing
    • Do not provide any personal information as to where you work or the specific details of your job or organization.
    • Do not reveal personal, financial or employment information through email to an unidentified source (such as passwords, address, bank information, etc.)
    • Do not respond to any email or click any links. If you are directed to a website, check the URL and compare with the legitimate URL of the company.
    • Do check the full email address of the sender.
    • Do consider calling the sender of the email to verify the authenticity of the email before actioning anything.
    • When in doubt, it is safer to delete the email and optionally report it to the IT Service Desk.
  • How to spot a phishing email

    Review examples of how to spot a phishing email

  • How to report phishing
    If you believe you received a phishing email, please delete it immediately. In the event of multiple emails, please advise the IT Service Desk at (do not forward the suspicious email to anyone).

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