Remote working

High speed broadband access (LAN, cable or DSL) with minimum download/upload speed of 3.5 Mbps is strongly recommended.

A wired connection (ethernet) is recommended over Wi-Fi connectivity to achieve reliable results. If Wi-Fi connectivity is used, it is recommended to work as close as possible to the wireless router to maintain excellent signal strength.

• Open a browser and search for Speed Test.
• Select Run Speed Test. 

• Ensure that you have a reliable stable internet connection.
• Connect the computer directly to the router if possible.  If that is not convenient, position the computer as close as possible to the router.
• Try to avoid sharing the router network and hotspots. 
• Plug your laptop into the power supply. Your computer might consume high CPU because the software runs on your computer's camera and microphone. Therefore, the battery on your computer can deplete faster.
• If you run into the network or high CPU issues, close browser windows and other apps that are not needed.

• Move your router to the part of your home where internet demand is highest.
• If you cannot move the router, consider a Wi-Fi mesh network.  This will allow you to easily and strategically place connection hotspots for the same network on different floors and areas within your home.
• Your device will automatically connect to the point closest to you to give you the most reliable and fastest speed possible.
• Contact your Internet Service Provider for options.

• Connect to a video session with the camera off as it uses more bandwidth than audio.
• Only turn on the camera when presenting and send documentation/link out ahead of the meeting as screen sharing consumes more bandwidth.