Remote working

High-speed broadband access (Fibre, cable or DSL) with a minimum download/upload speed of 10 Mbps is strongly recommended.

A wired connection (ethernet) is recommended over Wi-Fi connectivity to achieve reliable results. If Wi-Fi connectivity is used, it is recommended to work as close as possible to the wireless router to maintain excellent signal strength.

• Open a browser and search for Speed Test.
• Select Run Speed Test. 

• Ensure that you have a reliable, stable internet connection.
• Connect the computer directly to the router if possible.  If that is not convenient, position the computer as close as possible to the router.
• Plug your laptop into the power supply to ensure it isn't reducing performance to conserve battery life. CPU-intensive tasks such as videoconferencing will also deplete your battery more quickly.
• If you run into network or high CPU issues, close browser windows and other apps that are not needed.

• Move your router to the part of your home where internet demand is highest.
• Limit other high-bandwidth activities on your home network, such as video streaming and online gaming
• If you cannot move the router, consider a Wi-Fi mesh network.  This will allow you to easily and strategically place access points for the same network on different floors and areas within your home.
• Your device will automatically connect to the access point closest to you to give you the most reliable and fastest speed possible.
• Contact your Internet Service Provider for options.

• Connect to a video session with the camera off as it uses more bandwidth than audio.
• Only turn on the camera when presenting and send documentation/link out ahead of the meeting as screen sharing consumes more bandwidth.