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PREPARING YOUR LAPTOP FOR AN EXAM

PRIOR TO YOUR EXAM
  1.  Restart your laptop.
  2. Launch Respondus Lock Down Browser (RLB) and perform any updates to Respondus or download new version of RLB from the Software Portal.*
  3. Install any updates to the operating system (Windows or OS X) if necessary.
  4. Visit the Software Support Area for assistance if required.

ON THE DAY OF YOUR EXAM (IN CLASS)
  1.  Mute the sound on your laptop.
  2.  Close all applications.
  3.  Disconnect and reconnect the wireless network connection (step 1 to 3 are mandatory).
  4.  Restart and launch RLB again (if unable to access RLB after completing steps 2 and 3).*
  5.  Raise your hand for technical assistance or to inform the instructor of an issue.

*These steps apply to Respondus LockDown Browser assessments only.

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