Remote IT Service Desk hours
The IT Service Desk will be available remotely to resolve issues over the telephone, chat, and submit your requests by email. The IT Service Desk email and voice mail inboxes will be remotely monitored for emergency IT-related issues.
| Monday | 7:30 a.m. to 9:30 p.m. |
| Tuesday | 7:30 a.m. to 9:30 p.m. |
| Wednesday | 7:30 a.m. to 9:30 p.m. |
| Thursday | 7:30 a.m. to 9:30 p.m. |
| Friday | 7:30 a.m. to 6:30 p.m. |
| Saturday | 9:00 a.m. to 4:00 p.m. |
| Sunday | 9:00 a.m. to 4:00 p.m. |
| Monday | 8:30 a.m. to 4:30 p.m. |
| Tuesday | 8:30 a.m. to 4:30 p.m. |
| Wednesday | 8:30 a.m. to 4:30 p.m. |
| Thursday | 8:30 a.m. to 4:30 p.m. |
| Friday | 8:30 a.m. to 4:30 p.m. |
| Saturday | CLOSED |
| Sunday | CLOSED |
All IT Service Desk activities will be closed on the following days:
- Monday, Sept 2: Labour Day
- Monday, October 14: Thanksgiving
- Wednesday, December 25: Christmas Day
- Thursday, December 26: Boxing Day
- Tuesday, December 24, 2024 through Wednesday, January 1, 2025: Holiday closure period
